National Commercial Bank of Africa (NCBA) Rwanda has unveiled three new financial products, namely Bancassurance, Insurance Premium Financing (IPF), and Term Loans, aimed at enhancing customer protection, flexibility, and access to affordable credit for both individuals and businesses.
The products were launched on Saturday, November 1, during NCBA’s Premium Customer event at Mövenpick Kigali, on the sidelines of the NCBA Golf Series Rwanda, and brought together customers, partners, and regional golfers.
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The new offerings are part of NCBA’s broader strategy to strengthen its universal banking portfolio and deliver integrated financial solutions that empower customers and businesses.
NCBA Bank Rwanda’s Managing Director, Maurice Toroitich, described the new products as ‘empowering for customers,’ reaffirming NCBA’s role as a trusted partner in both personal and enterprise growth.
“Our customers today expect more than just transactional banking; they want solutions that simplify their lives and help them grow with confidence,” Toroitich explained.
“With these new products, we are empowering them to protect what matters, manage liquidity more flexibly, and invest in their future. This is the essence of NCBA’s purpose — enabling our customers to go for it.”
According to NCBA’s officials, the bank is growing exponentially, with its newly built branch in Rubavu District and an additional branch coming up in Rusizi District, making up the bank’s 10th branch nationally, expanding its local reach, and giving customers affordable services.
Flexibility through Insurance Premium Financing(IPF)
Regionally, the bank serves over 100 businesses, marking its footprint in championing financial and banking service delivery. Among the introduced products are Insurance Premium Financing (IPF), a solution mostly suited for businesses that rely on preserving working capital for business operations.
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By subscribing to the IPF, customers can spread the costs of insurance premiums over monthly installments instead of paying the full amount.
According to Samuel Nkubito, Head of Business at NCBA Bank Rwanda, by financing their premiums through NCBA, customers will maintain insurance cover without cash flow strain, ensuring uninterrupted protection.
“Insurance Premium Financing is about flexibility and financial discipline,” Nkubito explained.
“It ensures customers remain protected while retaining liquidity to reinvest in their businesses. It is one of the most empowering tools for sustainable enterprise management.”
Protection starts at the bank
Adding to the line of insurance schemes is NCBA’s Bancassurance offering, which integrates insurance package services directly into everyday banking.
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Through NCBA, clients can now access comprehensive coverage, including motor insurance, health and life cover, goods in transit, property and fire protection, and contractors’ all-risk insurance for assets, businesses, and families without leaving the bank.
Nkubito described Bancassurance as a “bridge between banking and risk management” for individuals and entrepreneurs.
“We have designed NCBA Bancassurance around a simple idea — that protection should be convenient, comprehensive, and trusted,” he explained.
“Whether it’s a small business insuring its delivery fleet or a homeowner safeguarding property, customers can now get the right cover with the same ease and assurance as any other NCBA service. It’s about giving our clients the ability to protect what matters now.”
Fueling ambition with ‘Term Loans for Business Growth’
Granting loans that run up to 48 months, the ‘ Term Loans for Business Growth’ product offers more sustainability than short-term credit lines but greater flexibility than traditional long-term facilities.
Nkubito explained that this new loan product targets entrepreneurs and professionals seeking medium-term financing to expand their ventures, upgrade equipment, or seize new opportunities.
He added that access to affordable and timely credit remains a setback for business growth, emphasising NCBA’s Tem Loans relevance and steady solutions to address that need.
“It’s about giving customers the capital they need today to build the success they envision for tomorrow,” Nkubito noted.
“With competitive interest rates, simplified documentation, and only two months of cash collateral required, the Term Loan product underscores NCBA’s commitment to supporting local enterprises with practical, business-friendly solutions.”
A continued commitment to customers
Serving over five million customers in the East African region, the bank continues to strengthen its service delivery. Benjamin Rugangazi, Chairman of the NCBA Bank Rwanda board, pointed out the bank’s steady growth and evolution in Rwanda’s financial landscape. He expressed gratitude to the customers who continue to trust the bank as their financial partner.
“Our journey has always been defined by the customers who believe in us,” Rugangazi said.
“Their loyalty has allowed NCBA to grow, innovate, and serve with purpose. As we introduce these new products, we reaffirm our promise to walk with them — to provide the protection, flexibility, and financing they need to thrive.”
He emphasised the bank’s commitment to delivering innovation and creating meaningful products that challenge traditional banking, as well as ensuring protection, empowerment, and growth.
“These products are enablers of possibility. They represent NCBA’s belief that every customer deserves the tools to grow stronger, live more securely, and achieve their ambitions,” said Maurice Toroitich, the NCBA Bank Rwanda’s Managing Director.
